Return Policy

Effective Date: May 1, 2025

At WeMineUp, LLC, we strive to provide a transparent and fair experience for all our users. This Return Policy outlines the conditions under which refunds may be issued for job listing purchases made through our platform.

1. Refund Eligibility

Due to the nature of digital job postings and the immediate exposure they provide, all sales are final once a job listing is published. However, we understand that exceptional circumstances may arise. A refund may be considered in the following cases:

  • A duplicate purchase was made by mistake.

  • The job listing could not be published due to a verified technical issue on our platform.

  • The purchase was unauthorized or made fraudulently.

To request a refund, you must contact us within 7 calendar days of the transaction date.

2. Refund Process

If your refund request meets the eligibility criteria, we will process the refund to the original method of payment within 7–10 business days. We reserve the right to deny refund requests that do not meet our conditions or that we deem fraudulent.

3. Non-Refundable Cases

Refunds will not be issued under the following conditions:

  • You change your mind after purchasing a job post.

  • The job post received low or no applicant activity.

  • You failed to complete the job listing details and it remained unpublished due to inactivity.

  • Job listings removed for violating our Terms of Service or Job Posting Guidelines.

4. Modifications and Upgrades

If you wish to upgrade your listing from Standard to Featured, or make other modifications, please contact our support team. We will gladly assist in applying the cost difference, if applicable.

5. Contact Us

For any refund-related inquiries, please contact our support team at: support@wemineup.com

We appreciate your understanding and thank you for being part of the WeMineUp community.