Senior Technical Business Analyst | Chicago, IL

AI, Automation and Technology
Illinois, United States
November 9, 2026
$140,000 - $155,000 / year
Full-time
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Job Description

Company: Komatsu
Location: Chicago, Illinois / Milwaukee, Wisconsin, United States
Category: AI, Automation and Technology
Job Type: Full-time
Work Arrangement: On-site
Experience Level: Senior-Level
Salary: $140,000.00 – $155,000.00 annually

Job Summary
Komatsu is seeking a Senior Technical Business Analyst – HCM/UKG to provide functional and technical support for global Human Capital Management and workforce management platforms. This role serves as a system administrator and subject matter expert for SAP HCM, SAP SuccessFactors, UKG Workforce Management, UKG Workforce Central, and UKG Pro while supporting integrations, enhancements, testing, deployments, and complex application issues.

Key Responsibilities

  • Serve as system administrator and functional subject matter expert for SAP HCM, SAP SuccessFactors, UKG Workforce Management, UKG Workforce Central, and UKG Pro.
  • Administer and support global workforce management applications across multiple regions.
  • Configure and maintain timekeeping, accruals, attendance programs, scheduling, labor activities, pay policies, and reporting.
  • Partner with HR Operations, HRIS, IT, and business stakeholders to gather, analyze, document, and validate requirements.
  • Translate business needs into functional specifications, process documentation, solution designs, technical design documents, and test plans.
  • Design and configure system enhancements within UKG Workforce Management and related HCM applications.
  • Prepare test data and coordinate functional testing, business validation, deployments, and post-production stabilization.
  • Support integrations between SAP HCM, SAP SuccessFactors, UKG Pro, and UKG Workforce Management.
  • Maintain and enhance data integrations between SAP SuccessFactors, SAP ECC, UKG Pro, and UKG Workforce Management.
  • Support SAP Cloud Platform Integration integrations into and out of SAP SuccessFactors.
  • Configure application components and update integrations based on evolving business requirements.
  • Troubleshoot application and integration issues, perform root cause analysis, and implement corrective actions.
  • Manage incidents through resolution and coordinate activities with vendors, consultants, and application management service providers.
  • Maintain global timekeeping devices and coordinate device-related support with local sites and UKG.
  • Create and modify system queries, reports, interfaces, configurations, and supporting documentation.
  • Facilitate requirements discussions, solution reviews, process improvement initiatives, and business signoff activities.
  • Participate in system implementations, upgrades, patches, enhancements, transformation programs, and application rollouts.
  • Support audit requirements, data confidentiality expectations, and operational risk-reduction initiatives.
  • Maintain documentation for configurations, policies, enhancements, integrations, testing, and support processes.

Qualifications

  • Bachelor’s degree in Information Technology, Information Science, or a related field.
  • Five to eight years of experience supporting UKG Workforce Management timekeeping, scheduling, attendance, and accrual processes.
  • Two or more years of experience supporting SAP HCM modules.
  • Two or more years of experience supporting SAP SuccessFactors modules.
  • Experience planning and executing large or complex technology projects.
  • Experience gathering and documenting business requirements and translating them into functional and technical solutions.
  • Experience supporting system implementations, application upgrades, testing, deployments, and production stabilization.
  • Experience working with external software vendors, consultants, and application management service providers.
  • Strong troubleshooting, root cause analysis, stakeholder management, and documentation skills.
  • Ability to work across HR, HRIS, IT, business, and vendor teams.

Why This Role Matters
This role helps maintain the reliability and scalability of Komatsu’s global HCM and workforce management environment. The Senior Technical Business Analyst – HCM/UKG connects HR operations, enterprise applications, integrations, and business requirements to improve timekeeping, scheduling, payroll-related processes, and workforce technology across Komatsu.

Apply
👉 Apply online: https://komatsu.jobs/job/Senior-Technical-Business-Analyst-HCMUKG/37345-en_US

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